Refund and Return Policy

 

We want you to love your purchase! If for any reason you don’t, you have 2 days from the date you receive your item to request a return. To be eligible, just make sure the item is in the same condition as when you received it, in its original packaging, with your receipt or proof of purchase.

To start the return process, simply reach out to us at contact@edendistro.com Please note that returns are for the products only, and shipping costs are non-refundable.

 

 

Damages or Issues?

We’re sorry if something went wrong with your order! Please check your items as soon as you receive them and contact us right away if there’s any damage, defect, or if you received the wrong item. We’ll work quickly to resolve the issue!

Refunds

Once we receive and inspect your return, we’ll notify you about whether your refund has been approved. If approved, your refund will be processed to your original payment method. Please note, depending on your bank or credit card company, it may take some time for the refund to reflect on your end.

Restocking Fee

Please note that returns are subject to a 25% restocking fee based on the original invoice price.

Cancellations

Cancelled orders that have not been shipped yet are not eligible for a refund. 

 

---

 

 

We're here to help.

Let us know if you have any questions! We're here to make things right.

contact@edendistro.com